Training and Workshop.

 

MAIN TOPICS :

 

- Management of the Customer Relationship (CRM) (All teams of the enterprise),

- Communication & Negotiation Intercultural (Commercial Managers),

- Management of Intercultural Team (Managers),

- Communication Oriented Customer (Commercial Managers),

- Prospecting Oriented Customer (All commercial teams),

- Methods & techniques of presentation (All teams of the enterprise),

- Corporate Identity by phones (All commercial teams),

- Management of the Time & Self Management (All teams of the enterprise),

- Management of the complaints (All teams of the enterprise),

- Management of conflicts and crises (All teams of the enterprise),

- Team Building to Build a winning team! (Managers and top Managers),

- Management & Communication of crisis (Managers and top Managers),

- Management of Stress. Transfer of a tool of management of Stress,

- Relaunch, Communicate, Convince ! For Credit Manager, effective recovering.

 

Read the Montesquieu Letter.

Every participant puts in practice...

Trés important !

 

Chaque participant, aux sessions de formation a accès gratuitement à une "Ligne Conseil" téléphonique et électronique pour l'accompagner, le suivre, le coacher et l'aider à parfaire ses pratiques débutantes.

 

Toute session de formation est suivie d'un coaching d'évaluation permettant de mesurer le niveau de transfert de compétences acquis, ainsi que les résultats de productivité générés par la mise en œuvre.

 

MONTESQUIEU Consulting est un organisme de formation agréé et immatriculé.